FAQs

General

• What is EssentialFolds? EssentialFolds is an online store offering foldable furniture and accessories designed to simplify and enhance your living space.
• Where can I find your products? You can find our products on our website, essentialfolds.com.
• Do you ship internationally? Yes, we ship internationally.
• What is your return policy? We offer a 14-day return policy for most items.
• How can I contact customer support? You can contact us by email at customersupport@essentialfolds.com

Products

• What is the QuickFold Seater? The QuickFold Seater is a portable and foldable chair that is perfect for small spaces.
• What is the Space Saver Server? The Space Saver Server is a foldable serving tray that is perfect for small spaces.
• What is the iStand Pro? The iStand Pro is a foldable stand that is perfect for using your laptop or tablet in a comfortable and ergonomic position.
• What are timber trays? Timber trays are rustic and stylish trays that are perfect for serving food or drinks.

Other

• How can I save money on my purchase? We offer a variety of discounts and promotions throughout the year. You can also sign up for our email newsletter to receive exclusive offers.
• How can I stay up-to-date on new products and promotions? You can sign up for our email newsletter or follow us on social media.
• What type of wood do you use?
  • We use a range of woods, including solid hardwoods like teak, and engineered woods that offer strength and stability. Please refer to the specific product description for the exact type of wood used.
• What are the benefits of using teak wood?
  • Teak wood is highly valued for its natural durability, resistance to moisture and pests, and beautiful grain. It's ideal for both indoor and outdoor furniture.
• What are your metal components made of?
  • Our metal components are typically made from durable steel or aluminum, chosen for their strength and longevity. Specific details are provided in the product descriptions.
• What type of fabric do you use for upholstered items?
  • We use durable and comfortable fabrics that are designed for everyday use. Fabric types and care instructions are detailed on the individual product pages.
• What are engineered woods?
  • Engineered woods are composite materials, such as plywood, or MDF, that are made by binding together wood strands, fibers, or veneers. They are used to create stable, strong, and consistent building materials.

I hope this helps! Let me know if you have any other questions.